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Privacy Policy

In Stock Pool Supply is committed to protecting your privacy. We promise to keep all the personally identifiable information that you share with us confidential. We only collect personal information from customers in order to process billing, fulfill orders, and provide a personal and customized shopping experience. Only non-personal, summary, or aggregate customer data is shared with In Stock Pool Supply partners and other third parties. Please review our privacy policy for more detail.
  • What identifiable personal information regarding you or a third party is collected from you on its Web site
  • The organization collecting the information
  • How the information is used
  • With whom the information may be shared
  • What choices are available to you regarding collection, use, and distribution of the information
  • The security procedures that are in place to protect against the loss, misuse, or alteration of information that is under the control of In Stock Pool Supply;
  • and, How you can correct any inaccuracies in the information.

If you have questions or concerns regarding this statement, you should first contact the In Stock Pool Supply customer service department at sales@instockpoolsupply.com or (855) 791-6974.

Privacy Policy Changes:
In Stock Pool Supply will occasionally update its privacy statement to reflect company and customer feedback.

How Do We Use The Information We Gather?
In Stock Pool Supply may request personal information, including your name, shipping address, telephone number, e-mail address, billing address, credit card number, and expiration date. In Stock Pool Supply collects that information in order to:
  • Process an order;
  • Verify your identity for payment authorization;
  • Contact you regarding your order status;
  • Ship your order to you;
  • Send you news from In Stock Pool Supply
  • Generate anonymous statistics; and
  • Provide you with an excellent shopping experience.
Once In Stock Pool Supply gathers your name and address, this information will then be transferred to your credit card company, if applicable, for confirmation to complete your purchase. Your shipping information may also be supplied to a third-party fulfillment center, but your name and address will not be used for any other purpose than delivery of your order. Your email address may be auto-subscribed to our email newsletter to allow for advertisements and communication regarding order information such as rebates, recalls, related parts, etc. Your information will never be sold to mailing-list firms. You may opt-out of our email newsletter anytime by unsubscribing (see opt-out policy below). Although In Stock Pool Supply may occasionally share statistics about our customers with important business partners, we do not disclose any identifying information about individual customers.
When you interact with instockpoolsupply.com or make a purchase we collect personal and technical information about you, your visit and your recent purchases. In addition to the list above, this may include order information, product interests, content topic interests, loyalty information, etc. in addition to information about your visit such as IP Address, operating system, location information and other device information. We may record additional information about your visit including the pages you viewed on the site, products you browsed or placed in an online shopping cart as well as any content pages you have viewed. We collect this information about you and your preferences to create a profile of your interests and to serve you personalized content on websites and/or via personalized marketing promotions that we believe may be of interest to you. In some cases, we may automatically enroll you in marketing campaigns based on your product interests or past purchases. You may optionally disclose additional personal information about yourself within your account or as part of a contest or sweepstakes. By providing this additional personal information you authorize us to use this information in connection with personalized marketing promotions and interest-based advertising. You may optionally rate or review a product by entering your email, a star rating, and short text. By providing your review you authorize us to disclose your endorsement to other shoppers interested in that product.

Cookie Policy:
"Cookies" are small pieces of information that are stored by your browser on your computer hard drive. You must have cookies enabled in order for you to be able to perform many of the general functions on instockpoolsupply.com. We use cookies to recognize you when you use or return to a site to provide a continuous more personalized shopping experience. In some cases, we use retargeting cookies and allow 3rd party service providers to provide interest-based advertisements to you on other websites. In order to measure the performance of marketing campaigns we monitor actions you take in connection with our marketing campaigns including links clicked. In Stock Pool Supply does not use cookies to store or collect any personal information such as names, addresses, or payment information. To learn how to enable cookies on your computer, visit the Web site that corresponds to the browser you use.

Third Party Privacy Policies:
In Stock Pool Supply gives you access to third party partners to provide you with certain services that are detailed below. In Stock Pool Supply will provide that third party with your transaction information and then that third party will collect additional information that it needs to provide you with the requested service. In Stock Pool Supply encourages you to review the privacy statements of Web sites you choose to link to from In Stock Pool Supply so that you can understand how those Web sites collect, use, and share your information. In Stock Pool Supply is not responsible for the privacy statements or content on Web sites outside of In Stock Pool Supply web site.

Opt-Out Policy:
To opt out of receiving communications from In Stock Pool Supply, click "unsubscribe" in the footer of any email communication. Or you can make your request by contacting a customer service associate by e-mail at sales@instockpoolsupply.com.

Updating Personal Information:
If the personal information In Stock Pool Supply has gathered from you changes or you no longer desire our service, we will gladly correct, update, or remove any personal data you have previously provided to us. To request a change or removal of your personal information, send an e-mail to sales@instockpoolsupply.com or contact one of our customer service associates at (855) 791-6974.

Security:
To ensure all your personal information is kept private, your personal information and credit card number are encrypted with SSL encryption technology before being sent over the Internet, making it virtually impossible for your information to be stolen or intercepted. Your credit card information is stored in a database inaccessible to the Internet. In Stock Pool Supply constantly monitors the status of its Internet security and performs monthly Web security reviews to evaluate the effectiveness of current practices, as well as new technology applications that may make In Stock Pool Supply even more secure.

To keep internal access to your data limited, In Stock Pool Supply network is protected with encryption, and employees have access to such data only via password. Only parties responsible for processing your order have access to your credit card and bank information.

Contact Us:
Contact information can be found here. Or you can email In Stock Pool Supply at sales@instockpoolsupply.com. This provides direct contact to a In Stock Pool Supply customer service associate who reads each e-mail and tries to promptly answer your questions. In Stock Pool Supply may also file your comments to improve the site and program or review and discard the information. You may also send us your comments about the In Stock Pool Supply site or the shopping experience in general, as we always appreciate feedback.
Legal Disclaimer:
The only time In Stock Pool Supply will disclose personal information is when required to by law or with the good-faith belief that such action is necessary in order to conform to the law.

If you have questions about this privacy statement, please contact the In Stock Pool Supply customer service department at sales@instockpoolsupply.com or at (855) 791-6974.